Advanced
Research Methods (STAT 730)
Semester: Spring 2018 Assignment
No.2 Total
Marks: 22
Data Analysis by Using SPSS
Data Analysis by Using SPSS
Requirement No. 1 (8
Marks)
Perform
frequency analysis of the following nominal variables (Bank Name, Gender,
Qualification, and Age) given in the SPSS data file and report the data in the
following tables;
Table;1
Bank Wise Frequency Analyses
Bank Name
|
Frequency
|
Percentage
|
Askari Bank
|
16
|
10.0
|
HBL
|
48
|
30.0
|
ABL
|
32
|
20.0
|
UBL
|
16
|
10.0
|
Bank Alfalah
|
16
|
10.0
|
Al Barka
|
16
|
10.0
|
JS Bank
|
16
|
10.0
|
Total
|
160
|
100.0
|
Table;2
Gender Wise Frequency Analyses
Gender
|
Frequency
|
Percentage
|
Male
|
144
|
90.0
|
Female
|
16
|
10.0
|
Total
|
160
|
100.0
|
Table;
3 Qualification Wise Frequency Analyses
Qualification
|
Frequency
|
Percentage
|
Matric
|
16
|
10.0
|
Inter
|
16
|
10.0
|
Graduation
|
32
|
20.0
|
Masters
|
96
|
60.0
|
Total
|
160
|
100.0
|
Table;
4 Age Wise Frequency Analyses
Age Category
|
Frequency
|
Percentage
|
20_25
|
80
|
50.0
|
26_30
|
48
|
30.0
|
31_35
|
32
|
20.0
|
Total
|
160
|
100.0
|
Requirement
No. 2 (6 Marks)
Calculate
Mean value and Standard Deviation of internet banking services and customer
satisfaction. Interpret both separately in not more than two lines.
Note:
Data is collected using five point Likert scale (1 to 5) where 1 stands for
strongly disagree, 2 for disagree, 3 for partially agree, 4 for agree and 5 for
strongly agree.
Variables
|
Mean value
|
Stand.
Deviation
value
|
Interpretation
|
Internet-banking
Services
|
3.5878
|
.67261
|
|
Customer
Satisfaction
|
3.4704
|
.67233
|
Requirement No. 3 (8 Marks)
Perform
correlation one-tailed (Bivariate, Pearson) analysis between Internet-Banking
Services and Customer Satisfaction.
Pearson
Correlation value
|
Sign
|
Significance
value
|
Interpretation
|
.220**
|
0.01
|
.005
|
Note: Interpretation
should not be more than 50 words. No sign with the correlation value indicates
a positive correlation.